After the resounding success of his webinar on Inside the Mind: Psychology of an Interview Professor Karl Roberts returns to AELERT to discuss the challenging topic of Dealing with aggressive people.
Aggression is a complex subject, not least because what one person sees as an acceptable form of expressing anger or frustration may be seen by others as a violent act.
There are a number of fundamental techniques for dealing with aggression which should be put into practice, especially if it is feared that such aggression may escalate.
Are you able to assess an uneasy interaction accurately?
Can you spot the warning signs of aggressive behaviour?
Do you have the ability to de-escalate a situation?
During this webinar, Dr Karl Roberts will present you with useful risk and threat assessment tools to help you to understand how to make accurate threat evaluations before interacting with people.
You will learn to differentiate the key differences between violence stemming from instrumental motives versus expressive acts and you will acquire essential strategies on dealing with aggression and how to de-escalate a situation. Professor Roberts will also take us through some case studies where violence has arisen and their outcomes.
- How to access the webinar
- IT Requirements and testing
- Pre-Webinar Reading