AELERT WEBINAR: Dealing with aggressive people

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AELERT WEBINAR: Dealing with aggressive people

Apr28

Friday, 28th Apr 2017
11:00am12:30pm

AVAILABLE FOR AELERT MEMBERS ONLY

After the resounding success of his webinar on Inside the Mind: Psychology of an Interview Professor Karl Roberts returns to AELERT to discuss the challenging topic of Dealing with aggressive people.

Aggression is a complex subject, not least because what one person sees as an acceptable form of expressing anger or frustration may be seen by others as a violent act.

There are a number of fundamental techniques for dealing with aggression which should be put into practice, especially if it is feared that such aggression may escalate. 

Are you able to assess an uneasy interaction accurately?

Can you spot the warning signs of aggressive behaviour?

Do you have the ability to de-escalate a situation?

During this webinar, Dr Karl Roberts will present you with useful risk and threat assessment tools to help you to understand how to make accurate threat evaluations before interacting with people. 

You will learn to differentiate the key differences between violence stemming from instrumental motives versus expressive acts and you will acquire essential strategies on dealing with aggression and how to de-escalate a situation.  Professor Roberts will also take us through some case studies where violence has arisen and their outcomes.

DATE:    Tuesday 21 February 2017

TIME BY JURISDICTION:             

SA (host) 11.00am – 12.30pm
NSW, ACT, VIC, TAS         11.30am – 1.00pm
QLD 10.30am – 12.00pm
WA  8.30am – 10.00am
NZ 1.30pm – 3.00pm
NT 10.00am - 11.30am

You must be an AELERT Member to view this webinar

ACCESS WEBINAR PAGE

 

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